Dales to get support scheme

A scheme making it easier to contact support and services which can help people to stay safe and independent will be countywide from July.

Derbyshire First Contact Scheme acts as a single point of contact between people and a range of community-based support, services and benefits.

People are put in touch with the First Contact scheme through many different channels including Derbyshire County Council, police, the fire service, district and borough councils, charities, children’s centre staff, social workers and district nurses.

The checklist covers a number of services including home fire safety checks, home security checks and crime reduction advice, housing advice, support for families, information on community transport schemes, advice on healthy living, benefits advice and much more.

Once a checklist is filled out it is sent to the county council’s contact centre Call Derbyshire which acts as the central point for the information.

The relevant agencies are then contacted and in turn they get in touch with the person direct to offer help and support.

Copies of the First Contact form can also be sent out via email or as a paper copy by contacting scheme co-ordinator Cathy Ayrton via email at cathy.ayrton@derbyshire.gov.uk.