Inspection rates Wirksworth health centre as Outstanding

Some of the staff at the Hannage Way Surgery in Wirksworth, which has received an outstanding report, they are from left, assistant practice manager Marion Jones, GP Partner Dr. Penny Blackwell, GP registrar Dr. Manoj Kumar, senior receptionist Linda Beckett, health care assistant Libby Masters, practice manager Sandy Tomlinson, administrator/care co-ordinator Kath Beddoes, lead practice nurse Debbie Allen and receptionist Sam Foden.
Some of the staff at the Hannage Way Surgery in Wirksworth, which has received an outstanding report, they are from left, assistant practice manager Marion Jones, GP Partner Dr. Penny Blackwell, GP registrar Dr. Manoj Kumar, senior receptionist Linda Beckett, health care assistant Libby Masters, practice manager Sandy Tomlinson, administrator/care co-ordinator Kath Beddoes, lead practice nurse Debbie Allen and receptionist Sam Foden.

Staff at a Wirksworth health centre have welcomed the news that their service has been rated outstanding by watchdog inspectors.

Hannage Brook Medical Centre, on Hannage Way, scored the highest grade possible on all criteria set out by the Care Quality Commission (CQC).

The full report found it to be safe, effective, caring, responsive and well-led.

CQC spokesman Janet Williamson said: “People deserve to receive good care that meets their individual needs from staff who are compassionate.

“It is clear this GP practice is providing an exemplary service.”

Practice manager Sandy Tomlinson said she was delighted, saying: “This has been a whole team effort, and we are extremely proud.

“It is particularly great for our committed staff to have had their skills, competence, knowledge and values recognised in this way.”

Inspectors praised what they saw as “holistic, community centred care with a transparent approach to safety and safeguarding and evidence based practice.”

They also noted the practice had a “highly developed workforce, who learn from one another, and a patient centred culture.”

Sandy added: “We are very fortunate to have an active and supportive Patient Participation Group and their role was also recognised in the report.

“We are not complacent, but we feel ready and well-equipped to take on the challenges of the next few years, while improving all the time.”

n To read the full report, see: http://bit.ly/2qoWpRf.