Plea for phone detectives in the Dales

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The Countryside Alliance is asking people in rural areas to become phone detectives this summer to help them map real phone reception rates across the UK.

In recent weeks the Mercury has reported two stories of Dales residents struggling with phone signal and now the Countryside Alliance is looking for hard proof that rural residents are getting ripped off.

Countryside Alliance executive chairman Barney White-Spunner said: “We all pay the same to run our mobile phones, regardless of where we live. But rural businesses and individuals tell the Countryside Alliance they have a far poorer service.

“Now we are searching for evidence to ensure people living in the countryside are not forgotten by mobile phone companies and that they benefit from the Government’s £150m mobile phone infrastructure project.”

The Countryside Alliance is asking people to download the free RootMetrics app onto their smartphone or tablet and use it while they are at home as well as while they are out and about.

The app tests the strength of their signal and automatically records the result. You can also use it to check which company provides the best service in your area

Mr White-Spunner added: “”The rates of phone coverage quoted by phone companies are a best case scenario. We all know how much phone reception can vary in the countryside and we feel households and businesses based there at a disadvantage.””

For further information on how to use the app and to see results so far, visit